FAQ's

1. Do you offer free shipping?

Yes, we offer free shipping on all orders across India. International shipping rates are calculated at checkout.

2. How long does delivery take?

  • India Orders: Usually delivered within 4–7 business days.

  • International Orders: Typically 7–14 business days, depending on the location.

3. What is your return policy?

We offer a 14-day hassle-free return policy. If you are not satisfied with your jewelry, you can return it in unused condition with original packaging for a full refund or exchange.

4. Is your jewelry BIS-hallmarked?

Yes ✅. All our gold and silver jewelry is BIS Hallmarked to ensure authenticity and purity.

5. Do you provide a warranty?

Yes, all our jewelry comes with a 6-month warranty against manufacturing defects.

6. What payment methods do you accept?

We accept:

  • UPI, Razorpay, Credit/Debit Cards, Net Banking (India)

  • PayPal & International Cards (for global customers)

7. How should I care for my jewelry?

  • Store jewelry in a soft pouch/box to avoid scratches.

  • Avoid contact with perfumes, lotions, or harsh chemicals.

  • Clean gently with a soft cloth to maintain shine.

8. Can I order customized jewelry?

Yes, we accept custom jewelry orders for gifts, weddings, and special occasions. Please contact us via our Contact Page for details.